Millions of O2 customers have been unable to to make or receive calls or data since around Midday today.
The mobile phone company says it has now fixed the fault but that customers may still experience problems as full service returns.
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"He was their for me everyday of my life, he was the best father I could ask for," Rafael Ramos's 13-year-old son said.
Ben Haenow's dreams came true for a second time tonight after his debut song Something I Need was declared the UK's official Christmas No.1.
Temperatures reaching highs of 11 degrees tonight as rain and wind continues in northern England.