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8:52pm, Fri 12 Oct 2012 Anger over O2 network issues

Millions of O2 customers cut off due to technical fault

Last updated Fri 12 Oct 2012

Technology

Millions of O2 customers have been unable to to make or receive calls or data since around Midday today.

The mobile phone company says it has now fixed the fault but that customers may still experience problems as full service returns.

The O2 mobile phone store on Oxford Street Credit: Ian West/PA Archive/Press Association Images

About 10% of O2's 22 million customers were affected, according to a statement on the company's website.

Millions of customers had their phones cut off over a 24-hour period in July, although O2 says it was not the same technical fault this time.

Anger over O2 network issues

Millions of O2 customers were left unable to to make or receive calls or data after after a technical fault struck at around noon. O2 says it has rectified the fault but some customers are still complaining of problems.

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