Pensioner 'surprised' by £14,000 energy bill

Pauline Danton's npower energy bill caused some concern. Credit: ITV Meridian

A 62-year-old pensioner has spoken of her surprise after receiving an electricity bill which, at £14,334.38, was 180 times her usual amount.

Pauline Danton from Kent said she spent five hours on the phone to fuel provider npower, who have since apologised and blamed the bill on a computer error.