We know that customers will not welcome this news and do not want to see prices going up. Our new prices will however be cheaper on average than those of all the other major suppliers which have announced standard price rises so far this autumn. We’ve taken extra measures to make sure the most
vulnerable benefit from the best deals and we continue to help customers reduce their bills with energy efficiency measures.
It’s worth pointing out that one in five of our customers are already on competitive fixed priced tariffs and will not be affected by these price changes this winter.
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