In the short term passengers will need to be reassured by the Government that their day-to-day service won't be affected by the cancellation of the competition to run the West Coast franchise.
Longer term, the Government will need to work hard to restore confidence in the franchising process as these decisions affect millions of passengers on a daily basis.
Passengers will also want to know that the burden of costs arising from this cancelled process will not be directly passed on to them through hikes in fares.
More top news
A Which? investigation showed that users of Virgin Media's Super Hub 2 router could be at risk of a hacking attack.
New figures show the government spent nearly £140,000 pursuing a case against a father who took his daughter on holiday during term time.
A report from the National Office of Statistics says the government failed to fully consider the cost to consumers of Hinkley Point C.