In the short term passengers will need to be reassured by the Government that their day-to-day service won't be affected by the cancellation of the competition to run the West Coast franchise.
Longer term, the Government will need to work hard to restore confidence in the franchising process as these decisions affect millions of passengers on a daily basis.
Passengers will also want to know that the burden of costs arising from this cancelled process will not be directly passed on to them through hikes in fares.
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Described as a 'spokesman' for the group, he was much more than a PR man, he was the voice and the brains behind so much of the terror.
The plane was travelling to Manchester but had to land in Birmingham after one of the tyres burst.
The TV sports presenter has arrived back in the UK where she will be making her recovery in St James Hospital in Leeds.