When Hayley died, we recognised that some of her care fell below our usual high standards and for this we offer a heartfelt apology for the distress that has been caused.
We’ve taken all the steps possible to learn from this. We’ve gone beyond the recommendations of our investigation and improved the way we do things to ensure that no children or families experience anything like this again.
More top news
Daughter whose mother was left for hours on a hospital trolley in A&E has campaigned tirelessly for change - and with some success.
After unseasonably windy weather with gales and big battering waves along exposed western coastal spots, a little calmer into tomorrow.
Sinkhole causes two lanes to collapse but luckily no injuries have been reported.