In the last three years, around three quarters of our customers have either changed their tariff with us or joined us from another company so it is beyond doubt that the majority of our customers are already choosing what’s best for them. We need to make sure that customers stay in control and make the right choice for them and their family. Being on the right tariff is an essential starting point but it is only one side of the coin.
As well as rising energy costs, the other parts of a bill are going up too and we would therefore also ask Government to ensure that their various schemes are as cost effective as possible, and are truly benefiting customers. We will play our part by continuing to help customers take action to make sure their homes are as energy efficient as possible. There we have real advice and help available right now.
It is possible that some of the best deals on the market will disappear. We could lurch from a minefield of deals to virtually none at all.
Downing Street sources are adamant tomorrow's energy bills announcement will stick to David Cameron's promise of lower tariffs, but will it?
Ministers are poised to announce plans to decrease energy bills in a bid to get customers on the lowest tariffs available.