UK Border Agency (UKBA) staff dealt with a backlog of immigration cases so inefficiently that at one point 100,000 pieces of post were unopened, a report said today.
Chief Inspector of Borders and Immigration John Vine found that security checks were not properly carried out on old cases and that workers had failed to check the records of other Government departments.
Applications were placed into an archive of unresolved cases after "very minimal work", despite the agency assuring MPs that "exhaustive" checks had been carried out, he concluded.
More top news
With the force facing legal action from the families of the Hillsborough victims, ITV News looks at the web of lies which led them here.
One group of women, each with children who died in Syria after becoming radicalised, told ITV they "still live every day wondering" why?
We've not seen such widespread cold so late in April for over three decades and in the next 24 hours more sleet and snow to come.