CQC issues warning over pressures on NHS staff

Vulnerable people are at risk of receiving "poor or unsafe care" as pressures on care services take their toll, according to a new report. Daybreak's Helen Drew reports.

Advertisement

Critical elderly care report

Elderly and vulnerable people in England are at risk of receiving "poor or unsafe care", the regulator has said. It has warned there was a culture in which the "unacceptable care becomes the norm".