The CQC, which regulates health and social care in England, said that when it witnessed poor care, there were three main underpinning factors:
- A care culture in which the "unacceptable care becomes the norm".
- An attitude to care that is "task-based", not person-centred.
- Providers who try to manage with high vacancy rates or poorly deployed staff.
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Transport Secretary Chris Grayling believes Network Rail should share the responsibility with private train operating companies.
Two vehicles were swallowed up by the sinkhole on Sunday night, killing Dora Linda Nishihara and injuring one man.
Elliott Livingstone, aged three, spent most of his life in hospital before the operation in April.