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Dental patients 'being misled'

Half a million patients may be being given the wrong information about NHS dental entitlements and paying more for private treatment as a result, new research has found.

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Dental patients 'missing out on NHS treatment'

The OFT has estimated that approximately 500,000 patients a year may be told incorrectly that they are not entitled to NHS treatment and are liable to pay private charges for their treatment.

It was also reported that 20% of patients who joined a dental payment plan to pay for private dental treatment felt that they were put under pressure by their dentist to do so.

The OFT survey also found that;

  • 39% reported that NHS prices were not displayed.
  • 56% reported that private charges were not displayed in practices that provide some private dental work.
  • 82% of patients who received treatment which they had to pay for did not receive a written treatment plan.

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