The OFT has estimated that approximately 500,000 patients a year may be told incorrectly that they are not entitled to NHS treatment and are liable to pay private charges for their treatment.
It was also reported that 20% of patients who joined a dental payment plan to pay for private dental treatment felt that they were put under pressure by their dentist to do so.
The OFT survey also found that;
- 39% reported that NHS prices were not displayed.
- 56% reported that private charges were not displayed in practices that provide some private dental work.
- 82% of patients who received treatment which they had to pay for did not receive a written treatment plan.