Trust in energy companies is at rock bottom and consumers don't have the right information to hand to make informed choices about where they get their energy.
Most consumers simply don't know how to interpret their energy bills and this puts them off attempting to switch suppliers.
The Government should be doing all it can to increase competition in the energy market and must make it easier for new entrants to join the market.
More top news
Two nursery workers in New Jersey are accused of filming youngsters fighting and posting the footage on Snapchat.
Pope Francis slipped out of the Vatican to make a surprise visit to an optician's to get a new pair of glasses.
An extra hour a day of TV, internet or computer gaming could reduce GCSE success by two grades, research claims.