When Dorothy Maitland's daughter Kaelen died at just nine days old she was told there would be no ashes to scatter or bury at her funeral.
Twenty six years later she has been shown where her daughter was buried in a mass grave.
She told ITV Daybreak: "You trust these people, and you think you're being told the truth".
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A spokeswoman said that she is "determined to do all she can to have a happy and healthy child".
The delay - which has seen the patient confined to a hospital bed for 1,338 days - has been described as "truly scandalous".
A toy dinosaur and a striped blanket the baby was wrapped in when it was born were among the items stolen.