When Dorothy Maitland's daughter Kaelen died at just nine days old she was told there would be no ashes to scatter or bury at her funeral.
Twenty six years later she has been shown where her daughter was buried in a mass grave.
She told ITV Daybreak: "You trust these people, and you think you're being told the truth".
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The announcement was hailed as a "momentous step" that will help families facing financial stress as they come to terms with their loss.
Pop Idol's Michelle McManus has joined 10 choirs to record a charity single that they hope will make Christmas Number One.
The decision was met with outrage and anger by UK cities which were on the shortlist for the prestigious award.