More than 4,000 jobs are at risk after DVD rental chain Blockbuster called in the administrators yesterday.
Retail Expert Kate Hardcastle told ITV Daybreak that the problem lies with the 'evolution of the high street'.
She said it had created a gap between online retailers and 'lazy retail'.
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Adverts featuring blind footballers kicking a cat and a twerking businessman were among the most complained-about commercials of 2016.
No energy supplier scored highly enough to be awarded the Which? recommended provider status.
ITV said the move was to "focus our efforts on our digital platforms, in support of the main show."