Manager who lost job sees 'desolate' future

Richard banks worked as an IT service delivery manager for an outsourcing company until November when he lost his job.

Despite recent improvements in unemployment figures at the national scale, Richard has been in touch with around 20 job agencies since August and has found no work.

With mounting bills and a family to support, he told ITV News he feels as though he is "on the edge of the abyss waiting to fall off".