UK travel association: Ryanair has responsibilities
Gillian Edwards, of travel trade association Abta, has said that today’s ruling by the EU’s top court means Ryanair cannot “wriggle out” of its obligations to customers.
She said:
Today's ruling doesn't change passengers' rights but it does show that Ryanair has the same obligations to its customers as any other airline and can't wriggle out of its responsibilities.
Bob Atkinson, of travelsupermarket.com, has urged passengers to contact airlines as soon as they are delayed to avoid requiring court action.
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