Gillian Edwards, of travel trade association Abta, has said that today’s ruling by the EU’s top court means Ryanair cannot “wriggle out” of its obligations to customers.
Today's ruling doesn't change passengers' rights but it does show that Ryanair has the same obligations to its customers as any other airline and can't wriggle out of its responsibilities.
Bob Atkinson, of travelsupermarket.com, has urged passengers to contact airlines as soon as they are delayed to avoid requiring court action.
Today's ruling the EU court on the duty of care owed to passengers by airlines is significant. Our guide to how it could affect you.
The airlines like Ryanair argued it was an "act of God" but today an "act of court" dramatically clarified passengers rights.
Ryanair should have compensated passengers whose flights were cancelled because of volcanic ash in 2010, the EU's top court has found.