In 2012, double the number of people made claims from failed PPI firms, compared to the previous year, research has found.
Claims management companies take a sizeable chunk of any payout. Consumers who make a claim directly to FSCS keep every penny of their compensation.
Some people may prefer to use a claims management company, but it is important that they understand the charges from the outset and are happy to pay them.
More top news
Sam Hemming was just moments from death as doctors prepared to switch off her life support, but she was saved when her toe twitched.
The 25-year-old was rushed to Queen Elizabeth University Hospital after being stretchered from the ring during a British title eliminator.
A soaking then sunshine this weekend