In a message to RBS staff, the bank's boss Stephen Hester said:
"But we will also make the case for all of you who are working tirelessly to serve our customers and turn this bank around.
"The vast majority of you are doing us proud every day. I will talk more at the relevant time about how we can harness the lessons of this episode to good use. We have achieved a great deal, but we have a lot of work in front of us.
"I know that whatever knocks we take I can count on all of you to stay focused on building this company into the sort of bank we want it to be for our customers."