Regulator 'must be better' at challenging poor care

The head of the Care Quality Commission (CQC) David Behan has said the Francis report "strengthens" its role as a regulator, but he admitted it must be "much better at identifying and challenging poor care". Here are some of the reforms the CQC plans to make:

  • Inspectors to "look more closely at how hospitals are run"
  • More clinical experts to be part of inspection teams (i.e. a nurse will help inspect nurses)
  • Look at ways of developing a team of "specialist inspectors"
  • "Listen much harder" to people who use NHS services and use a "wider range of information and evidence" to assess the quality of care.

Read: Standards should be policed by 'single regulator'

Advertisement

Cameron defends NHS boss

David Cameron has defended NHS boss Sir David Nicholson over the Francis Report findings into failings of the Mid-Staffordshire NHS Trust. Families have put pressure on the PM to sack Sir David.