The head of the Care Quality Commission (CQC) David Behan has said the Francis report "strengthens" its role as a regulator, but he admitted it must be "much better at identifying and challenging poor care". Here are some of the reforms the CQC plans to make:
- Inspectors to "look more closely at how hospitals are run"
- More clinical experts to be part of inspection teams (i.e. a nurse will help inspect nurses)
- Look at ways of developing a team of "specialist inspectors"
- "Listen much harder" to people who use NHS services and use a "wider range of information and evidence" to assess the quality of care.
A public inquiry has blamed a failure 'at every level' of the NHS for the abuses at Stafford Hospital that resulted in hundreds of deaths.
The chair of the inquiry into Mid Staffordshire NHS made 290 recommendations to prevent the 'disaster' of Stafford Hospital occurring again.
Managers at Stafford Hospital accept that there were problems on some of the wards. But they say it's now one of the best in the country.