Regulator 'must be better' at challenging poor care

The head of the Care Quality Commission (CQC) David Behan has said the Francis report "strengthens" its role as a regulator, but he admitted it must be "much better at identifying and challenging poor care". Here are some of the reforms the CQC plans to make:

  • Inspectors to "look more closely at how hospitals are run"
  • More clinical experts to be part of inspection teams (i.e. a nurse will help inspect nurses)
  • Look at ways of developing a team of "specialist inspectors"
  • "Listen much harder" to people who use NHS services and use a "wider range of information and evidence" to assess the quality of care.

Read: Standards should be policed by 'single regulator'


Cameron defends NHS boss

David Cameron has defended NHS boss Sir David Nicholson over the Francis Report findings into failings of the Mid-Staffordshire NHS Trust. Families have put pressure on the PM to sack Sir David.