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'Sad and shameful day' for the NHS

The head of the NHS Confederation pledged a relentless drive to repair damage to public confidence in the health service on what he called a "sad and shameful day" for the organisation.

Mike Farrar, chief executive of the membership body for health service commissioning organisations, said the Francis Report was a much-needed ward-to-Whitehall assessment of care failures.

We owe it to every patient, family member and carer to commit to making sure these sorts of tragedies do not happen again.

It is up to all of us in the NHS to take responsibility for putting things right. We cannot externalise responsibility for standards of care to Government, politicians or regulators or anybody else.