Following the publication of the Francis Report yesterday which highlighted the "unnecessary suffering" of patients at Mid Staffordshire NHS Foundation Trust, NHS chief Sir David Nicholson remains in his role today.
Victims' families have called for him to step down over the Stafford Hospital scandal, despite Sir David saying he is "not ashamed" of being in his job.
Frank and Janet Robinson, whose son John who died at Stafford hospital seven years ago, spoke to ITV Daybreak.
Frank said: "[Sir David] presided over a failing trust, no one has been able to account for this... I was always told the 'buck stops at the top'."
A public inquiry has blamed a failure 'at every level' of the NHS for the abuses at Stafford Hospital that resulted in hundreds of deaths.
The chair of the inquiry into Mid Staffordshire NHS made 290 recommendations to prevent the 'disaster' of Stafford Hospital occurring again.
Managers at Stafford Hospital accept that there were problems on some of the wards. But they say it's now one of the best in the country.