Britain's 'unhappiest' rail lines revealed

A survey by Which? shows that more than half of train companies have a customer satisfaction score of 50% or lower.

Railway lines at Cambridge City train station
Railway lines at Cambridge City train station Credit: Press Association

Overall, only 22% of train travellers believe their service is improving despite above-inflation fare rises last month.

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UK's 'unhappiest' rail lines

A survey by Which? shows that more than half of train companies have a customer satisfaction score of 50% or lower. Overall, only 22% of train travellers believe their service is improving despite above-inflation fare rises last month.