- Bottom in the 19-company satisfaction table was First Capital Connect, with only 40% of its passengers satisfied with its service
- The next least-satisfied passengers were those travelling on Greater Anglia trains, with the company only scoring 42%
Other companies where satisfaction levels were low included:
- Southeastern, 43%
- First Great Western, 43%
- Northern, 44%
- London Midland, 45%
- South West Trains, 47%
- Southern, 48%
- Arriva Trains Wales, 48%
More top news
With the government ordering tests on the Hotpoint in which the Grenfell Tower fire started, here's how you can check your fridge freezer.
The Duke of Edinburgh has cancelled an appearance at a London Zoo event as he continues to recover from an infection.
The court heard how two-year-old Jeremiah Regis-Ngaujah suffered more than 100 separate injuries, including an adult bite mark on his chest.