Gay couple 'denied double room' at hotel

A gay couple from Manchester claim that a receptionist at a London hotel refused to let them stay in a double room and "insisted" they take a room with separate beds.

Web designer Nick Hurley and his partner said staff at the Thistle Hotel Barbican, in London, treated them in a "homophobic" manner.


Homophobic receptionist at @thistlehotels refused me & my bf our pre-booked double room. Insisted we take a "family" room w/ separate beds.


@martcoopscooper @thistlehotels I shall be writing a very strongly worded letter in the morning. It's absolutely not acceptable in 2013.

A spokesperson for the hotel chain said they were investigating the matter and that the company did not tolerate homophobia.


@nickhurley We're sorry to hear this. We take matters like this very seriously. Please DM details to us so we can look into this immediately


Hotel apology to gay couple

The Thistle hotel group has 'unreservedly apologised ' to gay couple who said a receptionist at one of its hotels refused to let them stay in a double room and "insisted" they take one with separate beds.