A gay couple from Manchester claim that a receptionist at a London hotel refused to let them stay in a double room and "insisted" they take a room with separate beds.
Web designer Nick Hurley and his partner said staff at the Thistle Hotel Barbican, in London, treated them in a "homophobic" manner.
Homophobic receptionist at @thistlehotels refused me & my bf our pre-booked double room. Insisted we take a "family" room w/ separate beds.
A spokesperson for the hotel chain said they were investigating the matter and that the company did not tolerate homophobia.
@nickhurley We're sorry to hear this. We take matters like this very seriously. Please DM details to us so we can look into this immediately
More top news
A Cornish village fundraising to develop a community centre were helped out with a donation from an unlikely source - the Emir of Dubai.
Thursday will be an unsettled day across many northern areas with outbreaks of rain which could be heavy, accompanied by strong winds.
Apple has marked the 10th anniversary since the first iPhone went on sale.