A gay couple from Manchester claim that a receptionist at a London hotel refused to let them stay in a double room and "insisted" they take a room with separate beds.
Web designer Nick Hurley and his partner said staff at the Thistle Hotel Barbican, in London, treated them in a "homophobic" manner.
Homophobic receptionist at @thistlehotels refused me & my bf our pre-booked double room. Insisted we take a "family" room w/ separate beds.
A spokesperson for the hotel chain said they were investigating the matter and that the company did not tolerate homophobia.
@nickhurley We're sorry to hear this. We take matters like this very seriously. Please DM details to us so we can look into this immediately
More top news
The first African American actor to play the lead role in Les Misérables on Broadway has died, aged 21.
Crisis talks are to be held on the future of curry houses as cheap supermarket deals and immigration rules threaten the £4 billion industry.
Rain expected in the next 24 hours - no surprise there with it being a Bank Holiday - but there'll also be some brighter skies in places.