Following today's announcement of a 11% profit increase, British Gas is offering to answer customer questions in a Twitter Q&A:
Our Customer Service Director, Bert Pijls, is answering your questions until 2pm. Tweet using the #AskBG hashtag.
One Twitter user asked if today's profit announcement would mean a future price cut:
Rather than give a direct answer, Bert Pijls linked to a YouTube video:
More top news
Showers continue across some southern and western areas tonight.
Two people are being treated in hospital after an "explosion" in a flat in West Dunbartonshire.
Tom Billings, 22, went missing in Canada in December 2013 during an eight-week trip of North America.