Following today's announcement of a 11% profit increase, British Gas is offering to answer customer questions in a Twitter Q&A:
Our Customer Service Director, Bert Pijls, is answering your questions until 2pm. Tweet using the #AskBG hashtag.
One Twitter user asked if today's profit announcement would mean a future price cut:
Rather than give a direct answer, Bert Pijls linked to a YouTube video:
More top news
Anticipation is building ahead of this year's Bafta awards ceremony which is being held at London's Royal Opera House.
A man has been charged with the murder of 36-year-old Leanne Wall in Whitefield.
Five Britons have died after the car they were in plunged more than 80 feet from a bridge into a Swedish canal.