Following today's announcement of a 11% profit increase, British Gas is offering to answer customer questions in a Twitter Q&A:
Our Customer Service Director, Bert Pijls, is answering your questions until 2pm. Tweet using the #AskBG hashtag.
One Twitter user asked if today's profit announcement would mean a future price cut:
Rather than give a direct answer, Bert Pijls linked to a YouTube video:
More top news
As many as 2,000 British holidaymakers could be among those stuck at emergency accommodation as snow causes chaos for holidaymakers.
Tributes have beenb paid to Harry Potter and Outnumbered actor David Ryall who died on Christmas Day aged 79.
We are set to enjoy some sunshine after all that ice, snow and frost - albeit with temperatures still low.