British Gas offers Twitter Q&A
Following today's announcement of a 11% profit increase, British Gas is offering to answer customer questions in a Twitter Q&A:
Our Customer Service Director, Bert Pijls, is answering your questions until 2pm. Tweet using the #AskBG hashtag.
From @BritishGas on Twitter:One Twitter user asked if today's profit announcement would mean a future price cut:
@britishgas After November's price rise, are you now going to lower prices as your reported profits indicate you're doing all right? #AskBG
From @butterfly494_ on Twitter:Rather than give a direct answer, Bert Pijls linked to a YouTube video:
Hi @butterfly494_ great question, difficult to answer on Twitter! Check out this video for more detail http://t.co/OwQoPFhJEE
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