Why should British Gas make any profit at all?

Some Twitter users questioned why British Gas needed to make a profit at all:

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@britishgas could you operate as a break even non profit organisation? #AskBG We all need power so you won't go under. Puzzled.

British Gas replied:

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Hi @norwichhpexpert Not really. In that model there's no opportunity for investment in future energy supply #AskBG http://t.co/ABOY2T25hv

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Hi @cbavington We want to keep Britain's lights on so we need profit to invest in future energy supply #AskBG http://t.co/ABOY2T25hv

British Gas said any customers who required further help with their account should call 0800 048 02020.

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British Gas profits up 11%

British Gas has announced its profits are up 11% from last year to £606m. Its owner Centrica, which also owns Scottish Gas, has announced its annual operating profits are up 14%.