Why should British Gas make any profit at all?
Some Twitter users questioned why British Gas needed to make a profit at all:
@britishgas could you operate as a break even non profit organisation? #AskBG We all need power so you won't go under. Puzzled.
From @NorwichHPExpert on Twitter:British Gas replied:
Hi @norwichhpexpert Not really. In that model there's no opportunity for investment in future energy supply #AskBG http://t.co/ABOY2T25hv
From @BritishGas on Twitter:Hi @cbavington We want to keep Britain's lights on so we need profit to invest in future energy supply #AskBG http://t.co/ABOY2T25hv
From @BritishGas on Twitter:British Gas said any customers who required further help with their account should call 0800 048 02020.


