NHS boss: 'NHS needs to change from top to bottom'
Asked what changes were required to implement the recommendations of the Francis Report on Mid Staffordshire Hospital, Sir David Nicholson said: "This is a significant change programme for the NHS from literally top to bottom.
"It's from setting out basic standards that patients and everyone can understand and assessing and inspecting again against them."
Read: Key recommendations of NHS Mid Staffordshire public inquiry


