Sir David Nicholson has told MPs he regrets not meeting with the campaign group 'Cure the NHS' when the failings at Stafford Hospital came to light.
He told the Health Select Committee he instead dealt with them through intermediaries and "that was wrong".
Cure the NHS campaigned for a public inquiry into the failings of the Mid Staffordshire Hospital.
More top news
People are invited to share alleged racism or xenophobia stories after Brexit vote to highlight "need for a plan to tackle" social effects.
Tyson Fury says England should beat Iceland 10-nil because they're "not even a footballing nation", as he spoke about his Klitschko rematch.
The mum wrote the emotional letter after her eight-year-old with Down's syndrome was the only child in his class not invited to a party.