Lisa Knight told ITV News that she paid £300 for a pair of tickets to Justin Bieber's London concert last night but her 10-year-old daughter was left disappointed after a near two-hour delay.
In this video recorded on Lisa's mobile phone, frustrated fans are heard booing as the Canadian superstar kept the crowd waiting.
The mother said she and her daughter arrived home in Basildon at 1.30am this morning and the 10-year-old went to school tired ahead of her SATs exams.
Justin Bieber's visit to London has included illness, a late appearance and now fisticuffs after the pop star lashed out at a photographer.
Justin Bieber apologised to his young fans and their furious parents today after he turned up late for his concert last night.
Justin Bieber angered fans by showing up nearly two hours late for his London concert last night - but he's not the first musician to do so.