From today, rail passengers will be able to report incidents via their mobile phones, as a new text number is launched by British Transport Police.
Travellers will be able to use the 61016 number to report anti-social behaviour, similar to the 101 non emergency numbers used by the police.
The number, which will be monitored around the clock, has the capacity to send police if required.
BTP deputy chief constable Paul Crowther said: "We hope that the ease of being able to send a quick text message will encourage more passengers to report incidents when they occur. By building up a more accurate picture, we can better focus our resources."