The schoolboy who was hit by ambulance in Bath who was thought to be 14 is now believed to be 10.
He was taken to the city's Royal United Hospital after the accident at the junction of London Road and Snow Hill near the River Avon, she added.
Due to the serious condition of the patient, police gave permission for the ambulance to leave the scene to take him to hospital.
Clearly our primary concern is for the patient and his family - senior executives from South Western Ambulance Service have travelled to Bath and will offer to meet with the family.
We are also ensuring the crew involved are fully supported.
We are also working closely with the police to ensure the circumstances surrounding this serious incident.
More top news
The major party leaders' campaigns for the General Election will remain suspended on Wednesday following the Manchester terror attack.
Thousands of people have donated to help the families of the victims - as well as a homeless man who came to their aid.
Some children, particularly those who have been more directly affected, may show symptoms of stress and trauma.