The British Medical Association has warned that the NHS non emergency 111 number is being introduced to the public "too quickly".
Speaking to Daybreak, Laurence Buckman from the BMA said: "If you're not going to [run the service] properly, you don't have doctors and nurses at the centre of it, it won't work."
He added: "It's going to be dangerous, and somebody somewhere is going to be harmed as a result."
More top news
The PHE will review the evidence and also make recommendations on how to address the issue, according to health officials.
The Commons Public Accounts Committee (PAC) said at least £9 million has been squandered on a project that failed to deliver.
A top temperature of 11 Celsius (52 F).