- For urgent medical help calls but not a life-threatening 999 emergencies
- Unlike 999, the service only offers access to health services, with the police operating on their own 101 non-emergency helpline
- 111 operators are able to dispatch ambulances when appropriate
- Replaces the services provided by NHS Direct, which will end in June
More top news
Two people are being treated in hospital after an "explosion" in a flat in West Dunbartonshire.
Tom Billings, 22, went missing in Canada in December 2013 during an eight-week trip of North America.
Minh Quang Pham was sentenced in a US court for three counts of terrorist-related activity.