- For urgent medical help calls but not a life-threatening 999 emergencies
- Unlike 999, the service only offers access to health services, with the police operating on their own 101 non-emergency helpline
- 111 operators are able to dispatch ambulances when appropriate
- Replaces the services provided by NHS Direct, which will end in June
More top news
More than 80% of samples from Asda tested positive for campylobacter, while Tesco was the best performing supermarket.
The boy was reportedly only discovered missing when the bus returned to the school and the boy's mum was waiting for him.
A new species of ancient human that lived nearly four million years ago has been unearthed by a team of scientists in Ethiopia.