The son of a woman who was abused by a choirmaster as a teenager and took her own life said it is important to remember that counselling will "never be perfect".
Speaking about new proposals for a new code of practice for crime victims, Oliver Andrade said "trauma doesn't end at the end of a trial", he added, "it can be with people their whole life."
Oliver's mother Frances took her own life a week after giving evidence against choirmaster Michael Brewer.
More top news
The firm employs 14,000 people at 25 sites across the country.
Summer solstice sunshine
Kate Spade was found dead in her New York City home on June 5.