Big energy fine as SSE tries to trick customers

The Gas and Electricity company SSE was forced to apologise after being hit with a record penalty for deliberately misleading customers. The energy watchdog fined the firm £10 million for what it called "prolonged and extensive" mis-selling.

As our Business Editor Laura Kuenssberg reports, they tried to trick customers into switching to them.

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SSE record £10m mis-selling fine

Energy giant SSE is to be fined £10.5 million for mis-selling in what would be the largest-ever penalty imposed on a supplier, regulator Ofgem said.