I have rarely seen a worse case of consumers being misled so badly.
With rising energy prices, and multiple tariffs to contend with, consumers deserve the clearest, fairest and best possible deal.
The Government is already acting through the Energy Bill to give Ofgem the teeth it needs in future to get compensation to those directly affected.
And we’re using new legislation to require suppliers to simplify their tariffs and get rid of historic poor deals.”
We speak to one of those who was actually doing the selling. He left the job because he found he had to 'take advantage of a human being.'
A guide to some of the options open to you as a consumer if you believe you have been mis-sold to by SSE or any other energy company.
Ofgem's £10.5m fine imposed on SSE is the biggest ever authorities have imposed on an energy supplier.