Energy firm SSE has in place a £5 million mis-selling fund, from which customers can receive compensation if they have been mis-sold products.
Ofgem is encouraging anyone who believes they have been missold to by SSE to call the fund’s dedicated line on 0845 0707 388.
We speak to one of those who was actually doing the selling. He left the job because he found he had to 'take advantage of a human being.'
A guide to some of the options open to you as a consumer if you believe you have been mis-sold to by SSE or any other energy company.
Ofgem's £10.5m fine imposed on SSE is the biggest ever authorities have imposed on an energy supplier.