Which?: 500,000 could be advised on wrong tariffs

Around 500,000 low energy users, who tend to be on the lowest incomes, could be advised on the wrong tariffs, under new proposals by Ofgem, Which? said.

Rising energy bills remain one of consumers' top financial concerns yet six in 10 of us have never switched supplier as people are left baffled by the vast array of complicated tariffs.

These current proposals are far too complicated and will fail to achieve their aim of making it easier for people to find the best deal, with three-quarters of people being asked to compare prices that are not based on their energy usage.

– Richard Lloyd, executive director at Which?

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Energy bill changes warning

Consumers could pay an extra £55 million for energy bills under new proposals from the industry regulator, the consumer watchdog Which? has warned. It claims 3.4 million households could be affected.