The head of the Co-operative Group Peter Marks has said that "banking has become very difficult" in the UK and that economic growth is too poor to expect a profit.
He told ITV News' Economics Editor Richard Edgar that the Co-op remains committed to its banking operation but that he sees no point in expanding with interest rates likely to stay so low.
More top news
A call operator at NHS 111, which was designed to relieve pressure on emergency services, tells ITV News the system is struggling to cope.
Shell chief executive Ben Van Beurden says the full effect of oil price slump is yet to be felt. In the meantime tough decisions lie ahead.
A driver had a lucky escape as his car skidded in icy conditions and ended up nose down at basement level.