Most NHS helpline providers giving 'good service'

Most NHS 111 providers have provided a good service but a small number have not.

There has been a vastly improved picture of NHS 111 compared with late March and the Easter Bank Holiday periods where problems were widely reported. Since that time, NHS England have put in place tighter controls.

We recognise the service may continue to have problems in some areas and therefore the 0845 46 47 number remains in place along with other out of hours services to ensure resilience in those places.

– NHS ENGLAND

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NHS 111: Three deaths probed

At least 22 "possible serious untoward" incidents - including three where a patient died - relating to the new NHS 111 advice line, a health magazine reports. The deaths are being investigated. NHS England is keeping a 'careful eye' on the service.