NHS England is to commission a review to learn vital lessons from how the NHS 111 service has been prepared and launched to date. The review will seek to identify the reasons for any deficiencies in the service to avoid similar problems when implementing the rest of the service and other future programmes.
NHS 111 has been running successfully in many areas of the country for a considerable time and public satisfaction with the service in these areas is high - 93% of those using the service were either satisfied or very satisfied with the service in the February 2013 figures.
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