It is extremely worrying that there is still so much uncertainty around the delivery and reliability of the advice provided by NHS 111 in some areas.
We are also concerned that patients are losing confidence in the new service before it is even fully up and running.
We call on NHS England to provide more reassurance about its effectiveness and ability to deliver the necessary standards of care for all patients using the service, right across England.
More top news
Some 26% of online shoppers complained of poor delivery service.
A man thought to be the first person in the world to recover from complete severing of the spinal nerves is able to walk again after surgery
Salisbury has been named among the top 10 cities in the world to visit by travel guide Lonely Planet.