NHS 111 caller: I had to wait eight hours for help

Don Winchester, from West Sussex, has told ITV Daybreak that he had to wait eight hours for help after calling NHS 111.

He said: "I kept on being put through to Shropshire, who told me they didn't deal with my area. It was one horrendous day. I never want to experience that again."

Read more: New NHS helpline 'is putting people's lives at risk'


NHS 111: Three deaths probed

At least 22 "possible serious untoward" incidents - including three where a patient died - relating to the new NHS 111 advice line, a health magazine reports. The deaths are being investigated. NHS England is keeping a 'careful eye' on the service.