On the day that ITV News uncovered claims that the NHS 111 helpline is pushing some A&E departments "to breaking point", the NHS has outlined new plans to help them cope with rising patient numbers.
Prof Keith Willett, the National Director for Acute Episodes of Care for NHS England, told ITV News the 111 service is "designed to be cautious".
Prof Willett said it offers an opportunity for patients to be able to get the help and advice they need "without going to A&E".
More top news
Bob and Mike Bryan said they were withdrawing from the Games over concerns for their families health.
The former boss of BHS said a parliamentary committee that investigated the closure of the stores was a 'kangaroo court'.
Those going out tonight might need an extra layer as it will be noticeably chilly.