Dr John Hughes from the British Medical Association has said the NHS 111 helpline is putting patients lives at risks because of the way it is currently set up.
He told ITV News: "It's under-resourced and it doesn't have clinically trained staff handling the calls.
"They are using a computer programme to reach a diagnosis which hasn't in my opinion or that of any other doctors been adequately tested yet", he added.
More top news
Donald Trump's response to an investigation into Russian meddling in the 2016 election suffers a set back as his lawyer quits.
Britain has been pressing EU allies to follow in its expulsion of 23 diplomats from Russia’s embassy in London.
Better with the sunny spells