The Care and Support Minister Norman Lamb has said that is is "absolutely essential" that "teething problems" with the NHS 111 helpline are sorted out.
"It's really important people come forward if they've had bad experiences so that we can address those problems directly.".
More top news
The delay - which has seen the patient confined to a hospital bed for 1,338 days - has been described as "truly scandalous".
A toy dinosaur and a striped blanket the baby was wrapped in when it was born were among the items stolen.
Just one in 10 adults in the UK - across all age groups - still do not feel grown up, according to a new survey.