The Care and Support Minister Norman Lamb has said that is is "absolutely essential" that "teething problems" with the NHS 111 helpline are sorted out.
"It's really important people come forward if they've had bad experiences so that we can address those problems directly.".
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It comes after security was stepped up around the country following the Manchester Arena attack which killed 22 people.
A murderer nicknamed 'Houdini' after escaping the death penalty seven times has been given the lethal injection.
The distress signal sparked a police hunt in the area to find the person or group who made it.