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Surge in abandoned 111 calls

The extent of the new NHS non-emergency advice line's problems have been highlighted by a rise in abandoned calls. The number of people who hung up after waiting for more than 30 seconds increased to 29,100 in March, according to NHS figures.

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Minister acknowledges NHS 111 'teething problems'

A Government Minister has acknowledged the "teething problems" with the new NHS 111 non-emergency helpline.

Care Minister Norman Lamb told ITV News it is a priority that the system is fixed.

The latest figures released show many more people in parts of England are being kept waiting for longer, and more callers are giving up altogether.

ITV News Correspondent Rupert Evelyn reports:

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