The data published today on the performance of NHS 111 in March 2013 showed a satisfactory NHS 111 service is now operating in most of the country.
The majority of NHS 111 services in England are now meeting the performance standards, though some providers continue to fail to meet the standards set especially at weekends.
– NHS England
Where providers are failing to meet standards, NHS England is working with local CCGs who took over the commissioning of the NHS 111 service on 1 April 2013 to ensure these providers have plans in place to improve and meet the required standards.
Our focus continues to be on making sure that providers of services in problem areas meet the terms of their action plans to boost performance for our patients.