Over a third of people have experienced unacceptable standards of care in the NHS during the past two years, according to the ITV News Index carried out by ComRes.
They blame a target culture among management and a lack of compassion among NHS staff.
- 34% said that they, or someone they knew, had experienced poor standards of care in the past two years.
- But 58% agreed that, overall, the NHS provides a high standard of care.
Source ITV News/ComRes
An ITV News Index poll suggests more than a third of people believe that they have experienced unacceptable standards of care on the NHS
In the wake of the Mid Staffs scandal, ITV News has invited viewers to share their good and bad experiences of nursing in the UK.
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