ITV News poll reveals concern over NHS standards

Over a third of people have experienced unacceptable standards of care in the NHS during the past two years, according to the ITV News Index carried out by ComRes.

They blame a target culture among management and a lack of compassion among NHS staff.

  • 34% said that they, or someone they knew, had experienced poor standards of care in the past two years.
  • But 58% agreed that, overall, the NHS provides a high standard of care.

Source ITV News/ComRes

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1/3 'experienced poor NHS care'

34% of those surveyed for ITV News have said they, or someone they knew, had experienced poor standards of care in the NHS in the past two years. In the wake of the Mid Staffs scandal, viewers have told ITV News of their experiences of nursing.