Citizens Advice said the Office for Fait Trading (OFT) must take "tough and immediate action" on payday lenders following a 12-week deadline to prove their good behaviour.
Analysis from 780 cases reported to Citizens Advice between November 2012 and May this year found:
- People were being chased for loans they had never taken out
- Customers were being "hounded" at their home to shame them into paying up
- Struggling borrowers' bank accounts were being drained of cash "without any warning" by lenders using a type of payment agreement called a continuous payment authority (CPA)
- In some cases lenders also took more than they were owed and refused to give a refund
More top news
Women should be warned not to drink alcohol for the whole of pregnancy to avoid harming their baby, researchers said.
The Hollywood actor went out of his way to try and reunite the woman with her ID - months after a stranger handed him back his credit card.
DJ Arch Jnr got the final golden buzzer of the season after showcasing his mixing skills.