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The NHS treats more than a million patients every 36 hours. The A&E at the Queen Elizabeth Hospital in Birmingham has seen a sharp increase in numbers and today ITV News examines what is happening in these units.

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More than four hours but no treatment for bite patient

Clare Stajlla was in A&E for four hours but decided to leave without treatment. Credit: ITV News

After a lot of tests Clare Stajlla headed home from the Queen Elizabeth A&E.

She had suffered a bite but was allergic to antibiotics - doctors at the A&E told her she could stay overnight for treatment and observation, but that it could mean up to a week in hospital.

She decided instead to wait and hope the bite healed without the need to be admitted and to avoid the possible side effects - which included kidney failure at the extreme end.

Clare had spent a little over four hours in A&E from check-in to leaving this evening.

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